Visitors are welcome during visiting hours
- Visits outside visiting hours are permitted exceptionally, subject to written permission of the patient's room doctor or deputy. Please contact the ward nurse.
- In the case that the patient needs a test, procedure, therapy or nursing care during the time of your visit, please follow the medical staff instructions and wait in the ward lobby.
- In intensive care units, only two people may visit at a time for ten minutes.
- At the end of visits, the situation on wards is checked by a security guard and visitors who delay their departure are shown out.
Visits should not be burdensome for the patient and co-patients
- Hospital beds and sanitary facilities in the wards are there for patients.
- Speaking loudly, allowing phones to ring, and playing audio or video recordings are not appropriate behaviour in a hospital.
- People with infectious diseases should stay at home.
- Children are advised against visiting the hospital due to infection risk.
- Due to personal data protection, we are not permitted to disclose information about a patient's health condition. As an exception, questions about whether your relative is our inpatient, when he or she was admitted and which department he or she is in can be answered on the phone, but only with the patient's prior consent and on the condition that the caller clearly identifies him/herself. Information about the relative's health condition can only be obtained on the basis of the patient's prior consent.
- We advise you to contact the patient's room doctor or treating doctor. In the afternoon and at night, as well as on Saturdays, Sundays and public holidays, only duty doctors are available in the wards. Despite being well acquainted with the patient's health condition, it is rare that the duty doctor is also the room doctor or the treating doctor.
- At the time of your visit, please follow the hospital staff instructions and thus contribute to smooth workflow.
HEALTH CONDITION INFORMATION
Your health condition information is confidential. Therefore, your doctor can only disclose such information to your immediate family or persons named by you and confirmed in a separate document.
NURSING CARE INFORMATION
This information can only be provided by the ward/responsible nurse to the immediate family and to parents or caregivers, and only with the patient's consent.
WHAT TO BRING TO AN INPATIENT
You can bring small items, such as a radio or a small TV set, a book, newspapers, and, for children, a favourite toy. Please consult with the department staff beforehand. Children who are treated in the children's department of our hospital also attend school, so please bring your child's school supplies, especially coloured pencils and paper.
Please do not bring the following items to the hospital:
- Food – patients receive a specially prescribed diet, so please consult with the ward staff prior to bringing food or beverages.
- Flowers – in principle, bringing cut flowers and/or potted plants to patient rooms is not allowed. Please consult with the ward staff.